Smartwebs Portal1.8.0 - App Store

Smartwebs Portal app gives mobile access to homeowners in HOA communities utilizing Smartwebs’ HOA Management Software.

Homeowners can quickly view all HOA-related activity for their property including open violations, architectural projects, work orders, amenities, community rules, and more.

Users can request violations review, submit photos/comments, submit and review architectural requests, and view account payment history, balance, and submit payment through the portal.

Version History What’s New

Enhancements to payments and financial features
Improvements to messaging and information display
Expanded support for larger data sets

Improvements

Increased reliability across core functionality
Updates to enhance clarity and usability
General performance improvements

Fixes

Resolved issues affecting data entry and validation
Addressed inconsistencies in key workflows
General bug fixes and stability improvements 1.8.0 Apr 30 Minor UI and usability improvements
Enhancements to online payments feature 1.7.13 09/11/2025 - Users are no longer permitted to change Fee Received and Deposit Fee Received dates for an already paid project
- Mastercard and Amex payment profiles cannot be added
- Icon for American Express payment method is missing
- Other enhancements and improvements 1.7.12 05/14/2025 - Addressed an access issue with projects and work orders.
- Resolved a display issue with the left navigation menu.
- Resolved an error that occurred when no default "Reported By" option was selected during work order creation.
- Resolved an issue where empty text was allowed for project reasons and user comments.
- Addressed inconsistent naming of UI elements to ensure they match the website. 1.7.11 02/11/2025 - Management companies can now restrict the ability to edit homeowner information directly from the app, providing greater control and compliance.
- Various bug fixes and performance enhancements to optimize user experience. 1.7.10 12/19/2024 Note: This version update is required to maintain optimal app performance and functionality. All users must update to continue using the app seamlessly.
Enhanced Scheduling Feature: The scheduling functionality has been optimized to deliver a smoother, more reliable experience for all users.
Improved Performance: Several backend improvements have been made to enhance overall app performance and responsiveness. 1.7.9 12/04/2024 - Added support for international addresses
- Resolved an issue within ARC voting 1.7.8 09/24/2024 - Fixed an issue that prevents upload of pictures 1.7.7 06/10/2024 - Added ability to copy and paste text within the portal app
- Added Zego Pay merchant service option for Residents to pay assessments
- Other fixes and enhancements 1.7.6 06/10/2024 Fixed Invalid payment profile error
Other fixes and enhancements 1.7.5 03/25/2024 Added ability to create a sub folder
Added default priority setting in work order
Added internet connection check on Profile page
Improved history & picture/document performance
Improved document viewing rights
Allow work order activity status save
Allow expanded access to photos
Logic for unit document folders now matches the website
Various bug fixes in Account Summary & Violation pages 1.7.4 10/30/2023 - Improved back button display
- Fixed crash issue when opening an image
- Fixed crash issue for Z-Fold Devices
- Improved ability to select a single file attachment
- Improved the modal window when using virtual keyboard
- Improved back button location when submitting an online submit form 1.7.3 07/10/2023 Now possible to apply association-specific Rates.
The payment option is now turned on regardless of what balance the homeowner has. 1.7.2 02/22/2023 Added ability to pay through RevoPay system.
Fixed a bug with PDF files sometimes not opening. 1.7.1 12/02/2022 Added the ability to send logs without authorization in the system update login page of Smartwebs portal application
Added highlighting of the selected association in the "My associations" list and the name of the selected association on top
Added possibility to control idle timeout
Added redirect to default filtered view for Work Order module
Added fix with uploading a document to an automatically generated Work Order
Added other minor bug fixes and UI improvements 1.7.0 08/24/2022 Updated
-Select Assigned Vendor now supports selecting vendors within all associations and subcategories
-All dates shown in the app now use the same date format

Fixed
-Loading/display issues with vendors, amenities, work orders, dashboards, projects, unit documents and billing details
-Amenity icons or buttons would not display in specific cases
-Crashes affecting users that have both a staff and resident account
-Errors when updating a work order or rapidly navigating between units 1.6.0 02/08/2022 Updated
-Unit document folder structure now matches the Office site
-Improved the interface when selecting associations and units login

Fixed
-Floating amenities could not be relocated on the Map View
-Work order emails would fail to send if "Include work order pictures" was selected
-Changes to approvers, user votes, comments and association documents would not appear immediately after saving
-Association documents were sorting based on name instead of last modified date
-Various crash fixes 1.5.0 12/18/2021 New
-AAB customers can now pay balances inside the app.

Updated
-Improved dropdown slider behavior to prevent accidentally selecting too many items.
-Updated various button and page layouts for ease of use.

Fixed
-"Create crash" button does not produce a log when selected.
-Work order names would not update if the work order category was changed.
-Various data refresh/display bugs.
-Crashes when attempting to vote or update map locations for work orders 1.4.0 11/05/2021 Fixed
- Global workflow template validation would sometimes fail
- Text message templates would show the "Subject line" field
- The 'Make visible for resident' checkbox in Forum tab of the Arc view would still display if Resident Portal was disabled
- 'Make visible for resident' email list checkbox would display in the Arc > Forum tab even if emails were disabled for the linked resident/owner account 1.3.0 10/05/2021 -Arcs: Managers, Committee Members can now manage Arc requests via the app
-Work Orders: various enhancements
-Improved messaging
-Various UI improvements 1.2.0 08/11/2021 Updated

-Improved look and feel of Dashboard and Balance pages
-App version is now displayed on the login screen
-Arc project statuses can now be changed inside the app
-Profile changes made by a resident on the Resident Portal site are now shown inside/synced into the app

Fixed

-Arc project documents sometimes not visible
-Stage 0 violations are sometimes not visible
-Adding new comments or documents to a project would fail to trigger a corresponding notification for association staff in the Office website
-App crashes if the Edit Edit button is clicked while the work order is still loading
-Unable to create a new project using app
-Tracking emails field is not visible in Dark Mode
-Fixed payment message on Balance screen
-Project comments could not be added by inside the app even if the appropriate right was enabled in your profile
-Unit documents with extensions other than .jpeg/.jpg would fail to upload successfully
-Work order statuses would not update immediately in the app
-Messages that were already replied to would still appear on the Recent Messages page inside the app
-Messages counter/badge only displays the correct value after a manual page refresh (instead of updating automatically)
-Cleaned up grammar and improved readability of various messages
-Fixed misalignment of some buttons and elements 1.1.0 02/11/2021 1.0 04/16/2020